Other iOS issues

Download successfully, but cannot connect to all regions

If you encounter such situation, this means after the download, when you first opened the APP, it prompt whether you want to add Pure JSQ VPN in your setting, you selected “Don’t Allow”.

To fix this, close the app completely, open it again, and select “Allow” when asked to add Pure JSQ VPN to your settings.

Note: If you have any questions during the download process, feel free to contact our customer service, we have a professional customer service team to help you solve any problems.

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